1. OUR PRIVACY POLICY
In this privacy policy (Privacy Policy), “we”, “us” and “our” means Cash 4 Cans Bucks 4 Bottles, a Sell & Parker brand. Please read our Privacy Policy carefully as it describes the way in which we collect and handle your personal information.
We may revise our Privacy Policy from time to time by providing a revised version on our website. Our revised Privacy Policy will take effect from the time it is posted on our website.
We refer throughout our Privacy Policy to ‘personal information’ which means information that identifies you as an individual or from which you can reasonably be identified. Your name, address and telephone numbers are all examples of ‘personal information’.
2. WHAT PERSONAL INFORMATION DO WE COLLECT AND HOLD?
(a) Marketing
We may collect personal information including your name, email address and postcode to provide you with our newsletter and to notify you via email of upcoming auctions and product releases. Personal information may also be collected from our website automatically by cookies. Most web browsers are set by default to accept cookies. However, if you do not wish to receive any cookies, you may set your browser to either prompt you to refuse cookies or automatically refuse cookies.
You have no obligation to provide any information requested by us. However, if you choose to withhold your personal information, we may not be able to provide you with the services or products that depend on the collection of that information.
3. HOW IS YOUR PERSONAL INFORMATION USED?
We may provide personal information about you to our service providers who assist us in providing our products and services. For example, we may disclose your personal information to a third party courier service to deliver a product to your home. We may otherwise use or disclose your personal information where required or authorised by law, which may include emergency situations and assisting law enforcement agencies.
We take all reasonable steps to protect all of the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure.
We currently engage MailChimp to send emails to individuals signed up to our mailing list. We therefore disclose personal information included in our mailing list to MailChimp, which is located in the United States of America, who also store the mailing list and emails on a secure server.
4. ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
If you need to access or correct any personal information we hold about you, please contact us using the contact form provided on the website. Please provide us with as much detail as you can about the particular information you wish to access or correct, in order to help us retrieve it.
In certain circumstances, such as where there is a criminal inquiry, we may refuse your request to access, or correct, your personal information. If that is the case, we will provide you with reasons for that decision unless it is unreasonable to do so.
We take reasonable steps to make sure that personal information we collect, use and disclose is accurate, complete, up-to-date and relevant.
5. COMPLAINTS
If you wish to make a complaint about the way in which we handle your personal information, please contact us via the contact form provided on the website.
We aim to respond to written complaints within 14 days from the date of receipt. If you are dissatisfied with our response, you may refer the matter to the Australian Information (Privacy) Commissioner (see www.oaic.gov.au).